Human Resources

This Acting Effectively on a Team online training course was designed for all employees and supervisors. This course will help you contribute more effectively to your team and help your teammates do the same. It will expand your understanding of the challenges teams face and what you can do to overcome them.

This Attention to Detail online training course is designed for all employees. Learn about what attention to detail entails and why it matters, occupations and roles where attention to detail is important, the traits of detail-oriented people, the types and fundamental elements of attention to detail, and strategies for employees to improve their skills in producing detail-oriented work.

Ce cours de formation en ligne Biais inconscients a été conçu pour les employés, les superviseurs et le personnel de la direction. Ce cours expliquera les biais inconscients, leur incidence en milieu de travail et les mesures que l'on peut prendre pour les gérer et pour encourager la diversité et l'inclusivité. Avec une meilleure compréhension des biais inconscients et de leur origine, vous pourrez prendre des mesures pour résoudre les biais individuels et faire de meilleurs choix et de meilleures connexions.

This Board Behavior online training course is designed for new board members and other employees who aim to become board members. Working as a team is challenging, and it is no different when it comes to an organization's board of directors. Group cohesion in vision, mission, and action is critical. A high-functioning board trusts each other while being unafraid to face challenges together to achieve a common goal. This course highlights how to overcome issues in board dynamics, which will enable boards to be effective and efficient.

This Business Continuity Planning: An Overview online training course is designed for employees in all industries with responsibilities for maintaining business functions and processes. Business Continuity Planning (BCP) is a comprehensive strategy to ensure the continued operation of critical business functions and processes in the event of disruptions or disasters. Learn about identifying potential risks and vulnerabilities, assessing their potential impact on business operations, and developing strategies and procedures to mitigate those risks and maintain continuity.

This Business Entertaining online training course is designed for all employees, especially client-facing teams, who want a better understanding of business entertaining etiquettes involving serving and consuming alcohol. Professional etiquette can be confusing when business and pleasure are mixed into a social situation. However, there are some rules and guidelines you can follow to make a good impression and not jeopardize your position at your organization.

This Coaching for Improved Performance online training course teaches effective coaching techniques and enables you to help employees improve their work performance through a clearer sense of performance objectives and renewed motivation. This course will cover specific and practical suggestions for diagnosing performance problems, understand appropriate actions based on the diagnosis, and be able to implement the coaching process in an effective manner.

In this Compensation and Benefits Planning for Small Business online training course, we will review four key aspects of an effective compensation plan: salary administration, pay equity, compensation strategies, and benefits. Your compensation system is a critical part of your overall business strategy. It has a direct impact on your ability to attract and retain employees, as well as on your organizational culture.

This Creativity and Innovation in the Workplace online training course will show you how creativity and innovation can be made to work. As you move through the various sections, you will begin to see how an overall framework, processes, methods and techniques can make creativity and innovation a valuable asset, not only in the workplace but for the organization.

This Doing Performance Reviews online training course will explain the benefits of the performance review process and provide three strategies to make it easier and approach it with confidence. A performance review is a great opportunity for you and your employees to develop a positive working relationship, clarify expectations, and improve productivity.

This Drug-Free Workplace Training for Supervisors online training course is designed for employees in a supervisory or management role. This course describes how to establish a drug-free workplace policy, participate in the state’s Drug-Free Workplace Program, and develop a Substance Abuse Policy. In doing so, companies prove their commitment to safeguard the well being of all employees and promote a safe environment for everyone.

This Effective Performance Feedback online training course is designed for supervisors, managers, and employees seeking to grow in a management role. This course will give you an understanding of the importance of performance feedback, outline the stages of a performance review, and provide strategies for ensuring that your feedback is constructive and effective.

This Employee Discipline online training course provides information on conducting an effective workplace investigation and discusses the common methods of discipline that exist in workplaces today. The information presented will help you treat your employees fairly and avoid possible charges of discrimination relating to disciplinary actions. You will learn how to conduct an investigation and apply an appropriate method of discipline.

This Employee Share Ownership Plans for Owners online training course gives a fundamental level of understanding as to why ESOPs are being adopted by successful business enterprises. This course takes learners through an interactive journey of explaining what is an ESOP, why an owner should consider establishing an ESOP, how an owner can begin a path towards ESOP implementation, and who is a good ESOP candidate.

This Establishing Performance Goals and Expectations online training course is designed for employers looking to establish goals and expectations and employees wanting to meet those requirements. This course has tools and methods for collaboratively establishing goals and specific performance criteria for all employees. There are tips to help you obtain commitment to your goals and methods to help you review performance goals regularly.

This Ethics for Employees online training course will guide employees through business ethics. This course will encourage you to reflect on the ethical questions we all face and give you a process for arriving at good ethical decisions, explain the importance of doing business ethically, identify the ethical issues, outline ethical decision making and recognize ethical responsibilities.

This Ethics for Managers online training course explains what business ethics means and why initiatives to develop and maintain ethical cultures in organizations are more important than ever. Managers need to know how ethical business practices can prevent wrongdoing in their organizations and how ethics can help employees make good choices.

This Foundational Diversity, Equity, and Inclusion Practices [CAN] online training course is designed for all Canadian employees. DEI or diversity, equity, and inclusion are not just buzzwords. In the current climate, DEI can greatly improve an employee’s longevity in the workplace, create an environment of innovation, and ultimately impact your customer/client experience. By encouraging diversity and implementing equity in order to be more inclusive, you can uplift the environment you work in.

This Gender Identity online training course is designed for all employees. This course supports gender diversity, equity and inclusion in the workplace. This online course provides learners with a foundational knowledge of the gender spectrum, gender identity and expression, the impacts of inclusion and exclusion, and actionable steps to take in building an inclusive workplace. True workplace stories from different gender viewpoints are included (both from a transgender/non-binary employee and a cisgender woman). This course utilizes the latest technological advances for engagement including workplace practical application, quizzes, and expanded learning opportunities.

Hiring the right people is an important part of your role as a manager. This Hiring Right online training course will give you an understanding of the four steps of effective interviewing and selection, and explore the key interviewing skills that will assist you in conducting an efficient and effective interview.

This Hiring Right in a Virtual Environment online training course will give you an understanding of the virtual interview and selection process and provide you with practical tips for managing the steps in the process, including the key skills you need to conduct an efficient and effective interview with potential candidates.

This How Adults Learn online training course is designed for managers and supervisors. In this course, we will take a closer look at ways adults learn and strategies that can be utilized to create more effective training and will also review a sample training plan and action plan that you can incorporate into training.

This Identifying and Avoiding Burnout online training course is designed for anyone with stress. People face stress in a variety of ways. Many can handle it in most instances but there are sometimes when the stress causes you to burn out. This course can help you recognize and avoid burnout in your life. We'll show you how.

This Inclusive Workplace [CAN] online training course is designed for all Canadian employees. Through this course, you will identify concrete actions that can make the workplace, work environment, and workstation conducive to all your employees. Improving employee experience is a driving factor in ensuring a similarly great client experience. Motivated employees invest more and take pride in providing great products and services to their clients and customers.

This Individual Listening Skills online training course is designed for all employees and explores the meaning of active listening and the reasons why people do not listen effectively. This course is designed to help participants improve listening skills through increased awareness of their personal listening styles and practical exercises to develop their listening skills.

In this Interviewing Job Candidates online training course, you will learn how to define exactly what you are looking for in a job candidate, and be given checklists and discussion guides to ask the right questions and get relevant answers. The course addresses the most common legal pitfalls and how to avoid them, as well as issues you should consider when evaluating a candidate.

This Introduction to Training online training course is designed for supervisors and managers and presents an overview of training including the steps needed to plan, implement and assess learner-centered training.  This course explores the training function and the role of the trainer as facilitator and coach, defines outcomes, and creates training to support learning and improved performance.

This Leading Your Resources online training course is designed for all leaders in an organization or anyone seeking a leadership role. Leading people involves more than a vision and the ability to communicate is also a strategic activity. This course looks at the strategic aspects of leading people and will explore the skills you need to lead and motivate your human resources and skills for talent mining and team building.

This Leaves and Accommodations online training course provides an overview of Federal laws which cover employee leaves and accommodations, such as the Family and Medical Leave Act (FMLA) and the Americans with Disabilities Act (ADAAA). The course also discusses the importance of privacy and confidentiality as it relates to these specific acts.

Ce cours de formation en ligne L'éthique chez les employés guidera les employés à travers les principes de la déontologie des affaires. Ce cours vous encouragera à réfléchir aux questions d’éthique auxquelles nous sommes tous confrontés et vous donnera une marche à suivre pour arriver à de bonnes décisions en matière d’éthique. Il expliquera l'importance de la déontologie des affaires, identifiera les enjeux d’éthique, les étapes du processus de prise de décisions judicieuses sur le plan de l’éthique et les responsabilités en matière d’éthique.

Ce cours de formation en ligne Lieu de travail inclusif a été conçu pour tous les employés au Canada. Ce cours vous permettra d'identifier des actions concrètes qui permettront de rendre le lieu de travail, l'environnement de travail et les postes de travail plus inclusifs à tous les employés. L'amélioration de l'expérience des employés est un facteur déterminant pour garantir une expérience client tout aussi positive. Des employés motivés s'investissent davantage et sont fiers de fournir d'excellents produits et services à leurs clients.

This Our Drug-Free Workplace online training course is designed for all employees. In this course, you will learn about the company’s drug-free policies and the consequences of violating them; the drug testing program; signs and effects of the abuse of alcohol and common drugs; and resources available to help employees with substance use disorders.

This Performance Appraisal Basics online training course is designed to educate you about the critical elements of the performance appraisal process. This course will give you an understanding of the importance of performance appraisal, explain the critical elements of the performance appraisal process, the essentials of a sound approach to appraisal, and how to apply an appraisal to groups and teams.

This Performance Management: Performance Review online training course will explain the benefits of the performance review process and provide three strategies to make it easier and approach it with confidence. This course provides learners with helpful strategies to improve their performance management skills, specifically those related to the Performance Review.

This Practice Active Listening online training course is designed for employees and employers. This course will help you improve your listening skills by explaining the difference between hearing and active listening, and outlining the steps involved in becoming an active listener. This course will teach you more about your customers and coworkers and be better able to meet their needs.

This Problem Solving: The 5 Steps online training course will define and explain the five steps involved in the problem-solving process. The five steps that will help solve any workplace dispute include defining the situation, providing a quick fix if necessary, identifying the root causes, taking corrective action, and evaluating and following up.

This Questionable Interview Questions online training course presents learners with tips on how to avoid asking problematic interview questions. This course covers topics such as the importance of being aware of laws, focusing on applicant qualifications during interviews, recognizing and avoiding irrelevant questions, avoiding eliciting information and tips from the Equal Employment Opportunity Commission.

Ce cours de formation en ligne Retour au travail et mesures d'adaptation a été conçu pour les gestionnaires et les employés qui occupent un rôle de supervision. Les absences des employés résultant d'une blessure ou d'une maladie constituent un défi pour les employeurs et les employés. Il est dans l'intérêt de tous que les employés reprennent le travail dès qu'ils le peuvent. Dans ce cours, vous apprendrez quelles sont les responsabilités des employeurs, des employés et des autres parties prenantes dans les cas de retour au travail, ainsi que les mesures d'adaptation possibles.

This Return to Work and Accommodation online training course is designed for managers and supervisors. Employee absences resulting from injury or illness are a challenge for both the employer and the employee. It is to everyone’s benefit for employees to return to work as soon as they are able. In this course, you will learn about the responsibilities of employers, employees, and other stakeholders in return-to-work cases, as well as accommodation considerations.

This Skills for Being Interviewed in a Virtual Environment online training course is designed for employees interviewing for a new job. This course explores basic interview concepts and presents strategies and tips to prepare for behavioral interview questions. This course will help you recognize the importance of preparation for an online job interview and identify questions to ask during an interview.

This Skills for Interviewing online training course offers strategies and tips for valuable preliminary work and tools to prepare for the interviewer's questions. Key points will help you promote your best image and create a positive impression. You will learn how to follow up with the interviewer and how to negotiate the best offer if you are selected.

The laws governing meal and rest breaks, wages and hours worked can be quite complex, especially for California employers. This Supervisor's Guide to Meals, Rests, Wages and Hours Worked online training course is a basic guide to meal breaks, rest breaks, wages and hours worked for supervisors in California. The goal of this course is to raise your awareness of this important area of employment law.

This Time Management online training course is designed for anyone wishing to manage their time more efficiently. This course addresses the nuts and bolts of time management and includes tools for setting goals, keeping logs, and planning your time. It includes methods for identifying low pay-off activities and timewasters, along with suggestions for getting rid of them.

This Training Tips and Techniques online training course is designed for training managers and human resources professionals. This course outlines ways to create effective and efficient training that leads to improved performance on the job and explores ways to present materials that not only captivate attention but also produce the required results.

This Train-the-Trainer online training course was designed for business managers, consultants, trainers, and human resource professionals. This course is a three-module series designed to provide managers with the information they need to create and conduct results-oriented training. This course will introduce you to training in general. It will provide an overview of the training function and the role of the trainer as facilitator and coach.

This Unconscious Bias online training course is designed for all employees, supervisors, and management. This course explains unconscious bias, the impact it has on the workplace, and the steps you can take to manage it and encourage diversity and inclusivity. With a better understanding of unconscious bias and where it comes from, you can take steps to resolve individual bias and make better choices and connections.

In this Wage and Hour Laws online training course, you will learn about U.S. laws relating to employee pay. We refer to these as 'wage and hour' laws because they cover the wages paid to employees for their hours worked; specifically, the correct amount of wages in exchange for what counts as 'working hours' for which the company must pay its employees.

This Work Process Basics online training course is designed for employees, supervisors, and managers and explores the work process. This course will analyze work as a process by identifying the requirements necessary to produce quality work, defining process flow and scope, looking at inputs and outputs, and how to examine listening skills to ensure those customer requirements are met.