Free Delivery And Returns For Every Order!
Profile
  • Register
  • Login
  • Wishlist 0
  • Shopping cart 0
RPCHR Online Store by Vubiz
Menu
  • Home Page
  • Courses
    • Communication
    • Compliance
    • Customer Service
    • Harassment Prevention
    • Health and Safety
    • Human Resources
    • Information Technology
    • Leadership
    • Marketing
    • Operations Management
    • Personal Development
    • Sales
    • Wellness
  • Admin / Start Course
Menu
  • Home Page
  • Courses
    • Communication
    • Compliance
    • Customer Service
    • Harassment Prevention
    • Health and Safety
    • Human Resources
    • Information Technology
    • Leadership
    • Marketing
    • Operations Management
    • Personal Development
    • Sales
    • Wellness
  • Admin / Start Course
0
0
Search
Shopping cart
You have no items in your shopping cart.
  • Home /
  • Customer Service /
  • Online Customer Support
Online Customer Support Online Training Course

Online Customer Support

$49.00
SKU: P4346EN
This Online Customer Support online training course was designed for customer support and customer service professionals. This course will explore how to provide effective and professional online customer service and support while interacting with customers in the following three mediums: live chat support, text message support, and email support.
  • Overview
  • Specifications

This Online Customer Support online training course was designed for Customer support and customer service professionals.  This course will explore how to provide effective and professional customer service and support in the following mediums: live chat support, text message support, and email support.

Customers expect to be able to access customer service and support in a variety of ways. This means customer service and support agents need to be comfortable interacting with customers on live chat, with text messages, and over email.

Course Learning Objectives

By taking this Online Customer Support course, the user will learn to:

  • Execute effective and professional customer service and support in the following mediums: live chat, text message, and email.

Course Outline

This Online Customer Support course is made up of the following sections:

  1. Introduction
  2. Live Chat Support
  3. Text Message Support
  4. Email Support

Course Audience

This Online Customer Support training course was designed for customer support and customer service professionals

If you have any concerns as to whether this course is appropriate for you or your industry, please browse our full selection of online courses.

Specifications
Attribute name Attribute value
Course Language English
Length Range 31 - 60 Minutes
Length (Hours) 1.00
Course Features Mobile, NASBA CPE - QAS Self Study
NASBA CPE Credits 1.0
Module Number(s) 40159EN

This Online Customer Support online training course was designed for Customer support and customer service professionals.  This course will explore how to provide effective and professional customer service and support in the following mediums: live chat support, text message support, and email support.

Customers expect to be able to access customer service and support in a variety of ways. This means customer service and support agents need to be comfortable interacting with customers on live chat, with text messages, and over email.

Course Learning Objectives

By taking this Online Customer Support course, the user will learn to:

  • Execute effective and professional customer service and support in the following mediums: live chat, text message, and email.

Course Outline

This Online Customer Support course is made up of the following sections:

  1. Introduction
  2. Live Chat Support
  3. Text Message Support
  4. Email Support

Course Audience

This Online Customer Support training course was designed for customer support and customer service professionals

If you have any concerns as to whether this course is appropriate for you or your industry, please browse our full selection of online courses.

Specifications
Attribute name Attribute value
Course Language English
Length Range 31 - 60 Minutes
Length (Hours) 1.00
Course Features Mobile, NASBA CPE - QAS Self Study
NASBA CPE Credits 1.0
Module Number(s) 40159EN
Related Products
Providing Service Excellence Online Training Course

Providing Service Excellence

In this Providing Service Excellence online training course, we will look at the value of customer service and how to implement it in organizations. Customer service is a cornerstone of any business and every employee can make a difference. This course will cover the value of customer service, outline effective communication strategies, review handling customer complaints, and key to providing excellent service.

$39.00
Newsletter
Wait...

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque egestas aliquam dolor quis ultrices. Sed quis dictum tortor, a semper diam...

Read more
Information
  • Legal Notice
  • Privacy Notice
  • Refunds
  • Frequently Asked Questions
  • Contact us
Customer service
  • Compare products list
  • New products
  • Frequently Asked Questions
My account
  • Orders
  • Frequently Asked Questions
Powered by nopCommerce
Designed by Nop-Templates.com
Copyright © 2025 RPCHR Online Store by Vubiz. All rights reserved.
Cookies help us deliver our services. By using our services, you agree to our use of cookies.
Learn more