This From Peer to Supervisor online training course explores the transition from being a peer to managing the people you used to work with. As a participate you will learn how to approach the relationships and responsibilities that come with your new role as a leader including how to effectively communicate with, delegate to, and coach the members of your staff.
Course Learning Objectives
By taking this online From Peer to Supervisor course, the user will learn:
Recognize the three strategies for managing the effective transition from peer to supervisor (Owning the Job, Setting Boundaries and Clarifying Expectations) and apply these strategies to solve the types of problems that can arise in the transition.
- Identify the characteristics of six different leadership styles and their impact on employees and the organization.
- Identify the elements of the communication process and identify strategies for effective communication.
- Define the delegation process, identify the barriers to delegation and demonstrate effective approaches to delegation.
- Identify the steps in the coaching process and select the methods that lead to effective coaching.
- Using the Expectancy Theory of Motivation, recognize characteristics of human motivation that lead to better job performance.
- Identify the elements of the Progressive Discipline System and demonstrate how to apply discipline fairly and consistently.
Course Outline
This online From Peer to Supervisor course is made up of the following sections:
- Three Strategies
- The Importance of Communication
- Delegating
- Coaching
- Discipline
Course Audience
This From Peer to Supervisor online training course was designed for supervisory employees.
If you have any concerns as to whether this course is appropriate for you or your industry, please browse our full selection of online courses.
